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Vendor profile

TicketSource

TicketSource is a self-service online ticketing system from TicketSource Limited, based in Penarth, Wales. The company says it launched in 2004 for local theatre groups and now handles ticket sales for almost 90,000 events a year, from theatre and community events to sports tournaments and festivals.

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Profile facts

Websiteticketsource.com
Sources checked28 October 2026

Head office

TicketSource LimitedUnit C, Off EdgeStation ApproachPenarthWalesCF64 3EEUnited Kingdom
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Ticketing and box office

Organisers can sell general-entry tickets, timed-entry sessions or allocated seats from a seating plan they draw in a drag-and-drop designer, with online and in-person bookings using the same plan so seats are not double-sold. Tickets can be issued as e-tickets, Apple Wallet and Google Wallet passes, or printed tickets that TicketSource posts out, each with a unique QR code. Bookings taken face to face or by phone can be recorded in the same system, and TicketSource offers a free telephone booking service in which its own team takes bookings on the organiser’s behalf. Optional extras such as programmes, merchandise or meals can be sold with tickets, and a waiting list can be switched on for sold-out events.

Promotion, entry and reporting

Promotion tools include shareable links and QR codes, automated discount codes, early bird prices, referral reports and connections to Mailchimp and Brevo. At the door, organisers can print a guest list or scan tickets with TicketSource’s app on iPhone or Android, or with wireless scanning kits. Sales reports and Google Analytics tracking are included, and registered charities can add donations and claim Gift Aid.

Fees and payouts

The pricing page says the system is free for free events and for in-person bookings. Paid online bookings carry a booking fee of 7% + VAT including card processing (minimum £0.25 + VAT per paid booking), or 4.5% + VAT when the organiser connects their own Stripe account and pays Stripe’s charges directly. The fee can be added to the ticket price or passed to the buyer, and registered charities get reduced rates. With TicketSource’s own payment processing, ticket money is paid to the organiser’s bank on the Monday after the event; with Stripe, payments go straight to the organiser’s account.

TicketSource pricing

What TicketSource publishes about its pricing, checked on its own pricing page. Prices change, so confirm the current terms with TicketSource before you buy.

Pricing modelFee per ticket sold
Published starting price7% + VAT per paid booking including card processing (minimum £0.25 + VAT); 4.5% + VAT with your own Stripe account
Free planYes

Free events and in-person bookings carry no fee, and registered charities get reduced booking fees.

Source: ticketsource.com, checked 28 October 2026.

Alternatives to TicketSource

Other directory profiles that do the same job as TicketSource.

Compare every listed option in event ticketing and registration software.

Compare with Ticket Tailor, Eventbrite, Hi.Events and Eventcube, or read our guide to choosing event registration software.

Source: ticketsource.com

Reviews

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