Humanitix

For free events you pay nothing. On paid tickets the default is that your buyers pay a per-ticket booking fee on top of the ticket price, so you receive the full face value, and Humanitix says all profit from those fees goes to charity. You get every feature on every plan with no sign-up fee or contract. It suits community events, schools, charities, festivals, live shows and conferences that want ticketing and door check-in without a monthly subscription. Humanitix runs as a registered charity, with its main team in Sydney and a UK office in Edinburgh.

What it is for

Humanitix gives you one console for building an event page, selling tickets, sending guests updates and checking people in on the day. Its own pages describe set-ups for live shows, festivals, virtual events, conferences, government, charities and schools. It also lists your event on its public marketplace, which it says gets more than a million ticket-buyer visits a year. The help centre adds two options that matter for smaller hosts. You can take in-person sales at the door from your phone, and you can choose whether buyers or you pay the booking fee.

Features

• Event pages and checkout. Branded event pages with Canva design tools in the event builder, unlimited ticket types, templates, tour pages for multi-date runs, checkout questions, and a widget to sell on your own website.
• Ticketing options. Reserved seating maps you draw yourself (rows, tables, market stalls), capacity controls, merchandise and other add-ons, gift cards, bulk orders where the buyer names attendees later, and an automatic waitlist that tells waiting guests when tickets come free.
• Codes and promotion. Discount and access codes, affiliate codes for tracking referrers, email campaigns to your guest list, and a promotional hub with Canva templates for sharing your event’s impact.
• Guest management. Bulk upload of guests, refunds and changes from its 1-Click Ticket Manager, guests updating their own details without an account, and team permissions so others can manage your events.
• On the day. The free Humanitix for Hosts app scans QR tickets, keeps working offline and syncs check-ins when the connection returns, shows custom messages to door staff for particular ticket holders, and filters scanning by check-in groups.
• Door sales. The same app works as a box office, taking cards by Tap to Pay, manual entry or a Stripe Terminal, plus cash, with no extra hardware needed (card sales in USD, AUD, NZD and GBP events only).
• Payments and reporting. Humanitix Payments or Stripe as the gateway, invoices for corporate buyers, scheduled payouts, live analytics and sales reports, and resale through Tixel.
• Accessibility. Accessibility tools on every plan, and a marketplace that lets guests find events by access needs such as sign language interpretation or wheelchair access, which Humanitix provides free to hosts and guests.

Plans and pricing

You pay per paid ticket rather than a subscription, and the fee depends on the currency your event sells in. The UK figures below exclude VAT; the help centre shows the same rates with VAT included as 5.6% + £0.55 (standard) and 4% + £0.30 (charities and schools).

Plan	Price	Billing	Includes
Free events	£0	No booking fee on free tickets	All features
Standard	4.67% + £0.46 (excl. VAT)	Per paid ticket	All features, human support
Charities & Schools	3.33% + £0.25 (excl. VAT)	Per paid ticket, on approval	All features, for registered charities, not-for-profits and schools
Custom	On request	Contact sales	For large-volume hosts

Prices as shown on its UK pricing page, checked 6 November 2026. Other regions differ. The US page shows 2.1% + $0.99 per paid ticket plus card processing of 2.9% + $0.30 (1% + $0.99 for not-for-profits), and the Australian page shows 4% + A$0.99 excluding GST (2.5% + A$0.50 for not-for-profits). Tickets sold through the app’s box office cost 3% + £1 per paid ticket including VAT in the UK, and cash sales carry no fee. Manual orders and imported tickets are also free. By default the booking fee is added to the buyer’s price. You can also absorb it, split it with buyers by percentage, or let buyers tip it. American Express and PayPal surcharges always go to the buyer, while Afterpay and Zip charges always come out of your sales.

Free plan and trial

There is no trial because there is nothing to trial. A free event costs nothing to run, with full access to the console and the scanning app. Charities, not-for-profits and schools apply for the lower rate through the in-console messenger, and Humanitix reviews each application.

Integrations and API

Your attendee data can flow into the tools you already use without spreadsheet exports. The help centre documents direct connections to Mailchimp, Salesforce (a managed package built by AlphaSys, syncing hourly, daily or on request), HubSpot and Zapier. For tracking, it supports Google Analytics 4, Meta Pixel and Seeka (Meta, Google, TikTok and Snapchat pixels). It notes that its Google Tag Manager integration is being retired. The pricing page also lists Canva, Facebook and Tixel. For payments it uses Humanitix Payments and Stripe, with Afterpay, Zip and PayPal where the currency allows. A public API with scoped keys reads events, orders, tickets and tags, and can check tickets in or transfer them. Only the account owner can create keys.

Deployment and platforms

You run events from a cloud web console, so there is nothing to install. On the day you use the Humanitix for Hosts app for iOS and Android. Scanning needs a device with a camera on Android 7.0 or iOS 13.0 or later. Tap to Pay needs an iPhone XS or newer on iOS 16.4 or later, or an NFC-enabled Android 13 device, so most tablets will not work for it. Card payments go through the Humanitix gateway only in AUD, NZD, USD and GBP; events in other currencies must connect Stripe. Humanitix does not publish a data hosting region or a security certification on the pages we checked.

Company

Adam McCurdie and Joshua Ross founded Humanitix in Sydney. It was founded in 2016 (its story page marks ten years since founding in July 2026), and the charity licence came through in 2017. The organiser terms name four entities. These are Humanitix Limited in Australia, a New Zealand charitable trust, Humanitix USA Limited, and Humanitix Scotland Limited, a Scottish charity registered in Edinburgh. The UK office opened in April 2025. Hugh Jackman joined as a volunteer Head of Impact in 2026, according to its about page.

What to check before buying

• Work out the fee in your own currency. Rates differ by region, the US and Canadian rates add card processing on top, and UK rates are quoted both with and without VAT.
• Decide who pays the fee before you set ticket prices. Absorbing it cuts your take per ticket, and Afterpay or Zip charges always come out of your revenue.
• Check payout timing against your supplier bills. Through Humanitix Payments you are paid within 5 business days after the event ends. You need Stripe if you want sales money before the event.
• If you are a charity or school, apply for the discounted rate before you go on sale, as each application is reviewed.
• For door sales, confirm your phones support Tap to Pay and that your event currency is one where in-app card sales work.
• Read the organiser terms on unclaimed funds. If a cancelled event gets no refund instructions, or no valid bank details are given within 6 months, the proceeds become a donation.

Humanitix pricing

What Humanitix publishes about its pricing, checked on its own pricing page. Prices change, so confirm the current terms with Humanitix before you buy.

Pricing model	Fee per ticket sold
Published starting price	Free for free events; 4.67% + £0.46 per paid ticket (excl. VAT)
Free plan	Yes
Free trial	No

UK rates shown. US: 2.1% + $0.99 per paid ticket plus 2.9% + $0.30 processing (NFP 1% + $0.99). Australia: 4% + A$0.99 excl. GST (NFP 2.5% + A$0.50). App box office: 3% + £1 per paid ticket incl. VAT; cash sales, manual orders and imported tickets free. Fee passed to buyer by default; can be absorbed, split or tipped. No subscription, sign-up fee or contract.

Source: humanitix.com, checked 6 November 2026.

Coverage on Event Tech News

• Hi.Events 2.2 lets you run events from AI assistants through an MCP server
• Hi.Events 2.1 adds follow-up and eligibility questions and payment links for pay-later orders

Alternatives to Humanitix

Other directory profiles that do the same job as Humanitix.

• Zuddl, also listed for event apps and networking platforms
• Cvent
• EventMobi, also listed for event apps and networking platforms and lead retrieval apps and badging tools
• Brushfire
• Swapcard, also listed for event apps and networking platforms
• VenueStack Verified

Compare every listed option in event ticketing and registration software.

Related on Event Tech News

• Registration and ticketing directory, every ticketing platform we list.
• Eventbrite, to compare its booking fees and event marketplace with Humanitix.
• Ticket Tailor, to set its ticket fees against Humanitix’s per-ticket rate.
• TicketSource, another option for UK hosts selling in pounds.
• Skiddle, worth comparing if you run gigs or festivals.
• Tito, worth comparing for conference registration.
• Hi.Events and pretix, two more ticketing platforms to compare on fees and check-in.
• Choosing event registration software, our guide to comparing fees and features.
• Checking event software accessibility, useful alongside Humanitix’s accessibility tools.
• How pretixSCAN handles offline check-in, for comparing door apps.

Sources: humanitix.com pricing (UK), US pricing, Australian pricing, features, about us, our story, help centre booking fees, who pays the fees, help centre integrations, app hardware requirements, payout timing, organiser terms, checked 6 November 2026.